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PurposeTo provide machine software information and explain the software loading procedures.NOTE: A video of this procedure is available on the EDOC. The video is accessible from the Library menu on the Service Interface.Obtaining Machine SoftwareThe firmware download manager tool (FWDLMgr.exe) and the device firmware file (.bin) can be downloaded from the Xerox.com, Product Support & Drivers page.ProcedureFour methods are available to download the machine software:1. Software Loading via the Special Boot Menu2. Software Loading via the Embedded Web Server3. Software Download via the USB Port4. Software Download via the Network Port (Port 9100)Software Loading via the Special Boot MenuNOTE: A...

PurposeTo describe access to fault history information and explain the fault code structure.Fault Data Available from DiagnosticsDiagnostics (GP 1) gives access to the fault history options that follow:• For information on paper jam codes, refer to dC118 Jam Counter.• For information on failures, refer to dC120 Fault Counter.• For information on current machine faults, refer to dC125 Faults.Function, Fault, Component CodesRefer to below for a description of some of the function and fault code prefixes.001 Standby power002 User interface003 Machine run control005 Document transportation010 Fusing and copy/print transportation012 Finishers016 Network controller04X Main drives06X LED print head, scanner07X (X = tray...

PurposeThis procedure describes how to enter and exit diagnostics and the available service routines.NOTE: A video of this procedure is available on the EDOC. The video is accessible from the Library menu on the Service Interface.How to Enter Diagnostics1. If necessary, switch on the machine, GP 10.NOTE: Log out of system administration tools and delete all print jobs in the queue before entering diagnostics.2. When the machine is ready, press and hold the Home button for 5 seconds. Release the home button.3. When the passcode screen opens, enter the passcode, 6789. Touch OK. If the UI displays a message requesting...

With good printing quality, low noise and fast speed, laser printer has won the favor of most consumers. By 2012, laser printers market share increased rapidly and became the leading product in the image market. Toner cartridge is a very important component of a laser printer. The print quality is determined by toner cartridge quality, and the print cost is determined by toner cartridge life. We share this storage and maintenance experience for laser printer cartridges based on years of practical work, hope it helps.Generally speaking, the original laser printer toner cartridge comes with a specially designed protective packing to...

What is a toner chip? Printer toner cartridge is designed with a specific page yield. Nowadays laser printer or copier usually uses toner chip (also called smart chip) to monitor and count the page used during printing. Toner chip is connected to the printer through direct contact or non-contact (RF). It is typically soldered to small PCB board and has dedicated storage units to store information, sometimes configured with processor to respond the requests from the printer or copier. When a certain page is consumed, it will then communicate with your computer to give the warning. What is a toner chip's function?