Terms of Service

1. General
The following terms of service apply to all products and services provided by XwkTech.

2. Offers, Contracts and Delivery Dates
(1) By posting products on the online store, we make binding offers to conclude contracts for these items. The contracts are concluded by clicking the order button when accepting the offered items in the shopping cart. Customer will receive a confirmation e-mail immediately after sending the order. Purchase on our online store means agreeing with our terms of service.
(2) Unless otherwise agreed in written, our list prices valid on the day of order shall be deemed agreed. Our item prices and shipping costs exclude import duties, taxes and charges. Before deciding to place an order, customer should check with customs office for more details about these possible additional costs. We are not responsible for customs delays or customs charges and fees. Duties and taxes are the buyer’s responsibility (including but not limited to VAT, tariffs, taxes). We do not provide estimates of any duty, VAT, tax, or clearance charge that may be applicable as these are specific to each destination country. Buyer is solely responsible for understanding and complying with the import requirements of the destination country.
(3) We usually ship orders within 2-3 business days once we receive cleared payment. Transit time is usually 5-10 business days and different from countries to countries. It is for reference only. Postal service, public holidays, force majeure, customs delays can extend the transit time. We can’t control the transit time once we ship and we are not responsible for these kinds of delays. Meanwhile, we will inform customer immediately if there is any shipping delay. Claims for compensation for delayed shipping are excluded or limited to the invoice value of the goods not delivered or not delivered on time. Partial shipment is available, but customer should be responsible for possible additional shipping cost. 

3. Licenses, Rights and Patents
XwkTech has all necessary copyrights, trademarks, model protection, patents or intellectual property rights to the products handed over, or has obtained the required approval of third parties.

4. Settlement and Payment, Retention of Title and Terms of Delivery
(1) Unless otherwise agreed, the invoices of XwkTech shall be due for payment within 14 days without deductions. Both PayPal Express Checkout and credit card processed by Stripe payments are available in our store. Customers pay the order amount through the online provider Paypal. Customers must always be registered there or registered in advance. Legitimize access data and confirm the payment order to us. More information will be showed during the ordering process.
(2) The goods remain as our property until full payment.
(3) For a net order value of USD 49.99, we ship for free of charge by standard shipping, less than USD 49.99 order, we charge low shipping cost based on parcel weight and address.
(4) Cash on delivery shipments are not available for us.

5. Warranty and Liability
(1) XwkTech guarantees that delivered products exactly conform to the characteristics stated in contracts or order confirmations. We do not warrant for any other characteristics, quality or features or for the suitability of the product for a particular use, even if this could be suspected due to the execution.
(2) Customers are obliged to inspect the goods quality and quantity carefully and notify us of obvious defects immediately. The right to warranty for non defective product must be asserted within 30 days after receipt of the goods, while defective product within 1 year. If customers do not fulfill this obligation on time, the warranty obligation of XwkTech shall be cancelled. Complaints do not entitle to remain the purchase price.
(3) XwkTech is only liable for damage caused intentionally by XwkTech. The replacement of damages is limited to the order value of the defective delivery. Returns of damaged or incorrectly delivered goods can be made within 30 days of receipt of the goods with invoice copy. The goods must be shipped in their original package and not be used. Non defective product returning shipping costs are the customers’ responsibility.

6. Place of Performance, Jurisdiction and Law
(1) The contracts are written in English language. The place of performance of the contracts are in China. Jurisdiction is the competent court in Guangdong , China. China law applies.
(2) As the contracting parties agree by electronic mail, they acknowledge the unlimited validity of the declarations of intent transmitted in this way. However, this only applies if the e-mail name and e-mail address of the sender, the time of sending and a representation of the name of the sender as completion of the message contains.
(3) If there is any provision of these terms of service invalid, this shall not affect the validity of the remaining provisions. The contracting parties will replace the void provision by an effective one that comes closest to the will of the contracting party economically.