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PurposeTo obtain then download device data for analysis by 2nd level support.NOTE: It may not be possible to obtain a device log if the device executed a reboot after an error occurred. To enable the device log collection enter dC131 then set the NVM chain-link code 700-530 value to 0. Repeat the device log procedure then reset the NVM chain-link code 700-530 value back to 1.ProcedureAudit LogTo obtain the Audit Log:1. Obtain the machine’s IP address by printing a configuration report. Refer to GP 14 Printing Reports.2. Access the web UI by entering the IP address into a web browser...

PurposeUse this procedure to establish a network connection between the PWS and printer, create a copy of network configuration settings and then distribute these settings to multiple devices on the network. This cloning process can also be used to backup and restore network settings lost during a software reload.NOTE: To establish a direct Ethernet connection between the PWS and printer requires the printer’s driver installation CD-ROM, a crossover cable, and the PWS.Depending on the printer, a Windows 7 (W7) driver might not be available on the printer’s driver installation CD-ROM. If not, download the driver from Xerox.com under the Support...

PurposeTo start the device in various modes to enable special functions.Procedure1. Switch off the machine, GP 10.2. Simultaneously press then hold down the Home and Power buttons until the device powers on and SPECIAL BOOT MENU appears.3. Simultaneously touch the letters A in SPECIAL, B in BOOT and the Home button. Do not hold any of the three locations, just touch/press then release simultaneously.4. At the keypad screen enter code number, 6789#. The first SPECIAL BOOT MENU screen will display.CAUTION: Do not switch off the device until the reboot is complete. The device will reboot after the download is complete.5....

PurposeTo list reports available from the UI:• Configuration Report• Billing Summary Report• Supplies Usage• PostScript Font List• PCL Font List• Demonstration Print• Startup PageNOTE: To print the fax protocol report or fax activity report, refer to GP 30.ProcedurePerform the steps that follow:1. From the Home Screen, touch Device.2. Touch About.3. Scroll to the bottom of the list, then touch Information Pages.4. Select the desired report, then touch Print.Configuration ReportThe Configuration Report lists the current state of system configuration parameters including installed options and network settings.Billing Summary ReportThe Billing Summary Report lists Device Information, Billing Meter impression counters (for customers on...

PurposeTo show how to switch off or switch on the machine, without the loss of customer data or damage to the system hardware.WARNING: Do not use the power button as a safety disconnect device. The power button is not a disconnect device. Disconnect the power cord from the supply to isolate the equipment.Refer to:• Switch Off Procedure• Quick Restart• Switch On Procedure• Sleep ModeSwitch Off ProcedureCAUTION: Do not disconnect the power cord or interrupt the electricity supply before the power down is complete unless advised. The data and software can become damaged.1. Press the Power button on the UI. The...