How to Fix 072-101 072-900 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

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072-101, 072-900 Tray 2 Misfeed RAP

BSD-ON: BSD 8.2 Tray Module Paper Transportation (STM)
BSD-ON: BSD 8.3 Tray Module Paper Transportation (1TM)
BSD-ON: BSD 8.4 Tray Module Paper Transportation (3TM)
BSD-ON: BSD 8.9 Tray Module Paper Transportation (TTM) (1 of 2)

072-101 Paper does not actuate the tray 2 feed out sensor within the specified time after tray 2 feed start.
072-900 The tray 2 feed out sensor detected remaining paper.

Initial Actions

Check the condition of the paper in tray 2. Refer to GP 15 Paper and Media Size Specifications.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Refer to the procedures that follow as necessary:

GP 6 How to Check a Motor.
GP 7 How to Check a Sensor.

Perform the steps that follow:

1. Check for obstructions in the paper path.
2. Check the tray 2 feed roll, nudger roll and retard roll, PL 80.25 for foreign substances or wear. Clean or install new components as necessary.
3. Perform the relevant procedure:

1TM Checkout
3TM Checkout
STM Checkout
TTM Checkout

1TM Checkout

Perform the steps that follow:

1. Check the takeaway roll, PL 80.15 Item 19 for foreign substances or wear. Clean or install new components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 80.15 Item 22.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
4. Enter dC330, code 077-033. Check the takeaway motor, PL 70.17 Item 4.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:

• 1TM PWB, PL 70.17 Item 5.
• ESS PWB, PL 3.10 Item 6.

3TM Checkout

Perform the steps that follow:

1. Check the takeaway roll, PL 70.22 Item 13 for foreign substances or wear. Clean or install new components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor PL 70.22 Item 10.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
4. Enter dC330, code 077-033. Check the takeaway motor, PL 70.23 Item 4.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:

• 3TM PWB, PL 70.23 Item 5.
• ESS PWB, PL 3.10 Item 6.

STM Checkout

Perform the steps that follow:

1. Check the takeaway roll, PL 70.26 Item 4 for foreign substances or wear. Clean or install new components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 70.26 Item 1.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
4. Enter dC330, code 077-033. Check the takeaway motor, PL 70.28 Item 2.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:

• STM PWB, PL 70.28 Item 4.
• ESS PWB, PL 3.10 Item 6.

TTM Checkout

Perform the steps that follow:

1. Check the takeaway roll, PL 80.65 Item 17 for foreign substances or wear. Clean or install new components as necessary.
2. Enter dC330, code 072-103. Check the tray 2 feed out sensor, PL 80.65 Item 7.
3. Enter dC330, code 072-001. Check the tray 2 feed/lift motor, PL 80.20 Item 4.
4. Enter dC330, code 077-033. Check the take away motor, PL 70.85 Item 2.
5. Check the drive gears, PL 80.20 for wear or damage.
6. If the fault persists, install new components as necessary:

• TTM PWB, PL 70.90 Item 1.
• ESS PWB, PL 3.10 Item 6.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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