How to Fix 062-360 062-389 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

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062-360, 062-389 Carriage Position Fail RAP

BSD-ON: BSD 6.2 Carriage Control

062-360 Any of the faults that follow was detected:

• An error with the count value of the carriage position control.
• No IIT registration sensor input during carriage initialization.
• Abnormality in detected position of IIT registration sensor.

062-389 A Carriage overrun was detected.


WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Refer to the procedures that follow as necessary:

GP 6 How to Check a Motor.
GP 7 How to Check a Sensor.

1. Remove the document glass. Manually move the full rate carriage to right and left. The carriage moves smoothly, with no interference. If YES, go to 3. If NO, go to 2.

2. Check the carriage operation for mechanical load, the carriage cable for winding failure, the rail for contamination/foreign substances, and the full rate/half rate carriage for improper position. Refer to ADJ 60.1. Install new components as necessary, PL 60.15.

3. Enter dC330 code 062-212. Manually move the carriage to actuate IIT registration sensor, PL 60.30 Item 7. The display changes. If YES, go to 5. If NO, go to 4.

4. Check the IIT registration sensor. Refer to GP 7 How to Check a Sensor.

5. Enter dC330 code 062-005 (scan) or 062-006 (return) to run the IIT scan motor, PL 60.30 Item 5. The IIT scan motor runs and drives the carriage. If YES, go to 7. If NO, go to 6.

6. Check the items that follow:

• The IIT scan motor. Refer to GP 6 How to Check a Motor.
• The timing belt, PL 60.30 Item 1.

Install new components as necessary.

7. The fault may be intermittent. If the fault persists, install new components as necessary:

• IIT registration sensor, PL 60.30 Item 7.
• IIT scan motor, PL 60.30 Item 5.
• ESS PWB, PL 3.10 Item 6.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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