How to Fix 027-710 to 027-715 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
Posted by Xwk Tech on
027-710 to 027-715 S/MIME Mail Error RAP
027-710 The mail I/O received S/MIME mail even though S/MIME was disabled.
027-711 SMIME mail certificate retrieval error.
027-712 Invalid S/MIME mail certificate error.
027-713 Receive S/MIME mail tampered error.
027-714 S/MIME mail sender impersonation error.
027-715 S/MIME mail certificate not supported.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Enable S/MIME setting in the machine.
b. Register the sender certificate in the machine or change the mailer options so that the S/MIME signature mails from the sender will be sent with the certificate.
c. Check that the signature bearer of the CA certificate is registered in the machine.
d. Check that the mail address written on the machine certificate is the same as that set up on the machine.
2. Advise the customer that the sender needs to send a mail that is signed with a valid certificate because the sender certificate has expired.
3. Advise the customer that the machine may be blocking the attacks.
4. Reload the software, GP 4.
5. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
027-710 The mail I/O received S/MIME mail even though S/MIME was disabled.
027-711 SMIME mail certificate retrieval error.
027-712 Invalid S/MIME mail certificate error.
027-713 Receive S/MIME mail tampered error.
027-714 S/MIME mail sender impersonation error.
027-715 S/MIME mail certificate not supported.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Enable S/MIME setting in the machine.
b. Register the sender certificate in the machine or change the mailer options so that the S/MIME signature mails from the sender will be sent with the certificate.
c. Check that the signature bearer of the CA certificate is registered in the machine.
d. Check that the mail address written on the machine certificate is the same as that set up on the machine.
2. Advise the customer that the sender needs to send a mail that is signed with a valid certificate because the sender certificate has expired.
3. Advise the customer that the machine may be blocking the attacks.
4. Reload the software, GP 4.
5. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782