How to Fix 012-211B Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

Posted by Xwk Tech on

012-211B Stacker Tray Fail RAP

BSD-ON: BSD 13.15 Office Finisher LX Stacker Tray Control

Initial Actions

NOTE: Ensure the correct RAP is performed, refer to the 012-211 Stacker Tray Fail Entry RAP.

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

• Check for obstructions under the tray.
• Check the operation of the stack height sensor 1, PL 13.27 Item 16 actuator.
• Check the tray raise/lower mechanism for damage or contamination.

Procedure

1. Enter dC330 code 012-264. Actuate the stack height sensor 1, PL 13.27 Item 16. The display changes. If YES, go to 9. If NO, go to 2.

2. Check the wiring between J8873 pin 2 and P/J8988 pin 17 for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 4. If NO, go to 3.

3. Reconnect or repair as necessary.

4. Measure the voltage between P/J8988 pins 16 and 18 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 6. If NO, go to 5.

5. Install a new finisher PWB, PL 13.45 Item 2.

6. Measure the voltage between P/J8988 pin 17 on the finisher PWB and ground. Actuate the stacker height sensor 1. The voltage changes. If YES, go to 8. If NO, go to 7.

7. Install a new stack height sensor 1, PL 13.27 Item 16.

8. Install a new finisher PWB, PL 13.45 Item 2.

9. Enter dC330 code 012-263. Manually rotate the encoder, PL 13.15 Item 19 to actuate the stacker encoder sensor. The display changes. If YES, go to 17. If NO, go to 10.

10. Check the wiring between J8875 pin 2 and P/J8988 pin 23 for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 12. If NO, go to 11.

11. Reconnect or repair as necessary.

12. Measure the voltage between P/J8988 pins 22 and 24 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 14. If NO, go to 13.

13. Install a new finisher PWB, PL 13.45 Item 2.

14. Measure the voltage between P/J8988 pin 23 on the finisher PWB and ground. Manually rotate the encoder, PL 13.15 Item 19 to actuate the stacker encoder sensor The voltage changes. If YES, go to 16. If NO, go to 15.

15. Install a new stacker encoder sensor, PL 13.15 Item 32.

16. Install a new finisher PWB, PL 13.45 Item 2.

17. Enter dC330 code 012-060 and 012-061 alternatively. The stacker motor runs. If YES, go to 23. If NO, go to 18.

18. Measure the voltage between P/J8986 pin 12 and ground. The voltage is approximately +24 VDC. If YES, go to 20. If NO, go to 19.

19. Check the +24VDC circuit. Refer to Chapter 7 Wiring Data.

20. Check the wiring between P/J8986 pins 11 and 12 and the stacker motor for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 22. If NO, go to 21.

21. Reconnect or repair as necessary.

22. Install a new stacker motor, PL 13.15 Item 29. If the fault persists, install a new finisher PWB, PL 13.45 Item 2.

23. Install a new finisher PWB, PL 13.45 Item 2.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

Share this post



← Older Post Newer Post →


Leave a comment