How to Fix 010-331 010-333 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

Posted by Xwk Tech on

010-331, 010-333 Over Temperature Fail RAP

BSD-ON: BSD 10.2 Fusing Heat Control (1 of 2)

010-331 Fuser thermistor detected temperature monitor AD value that is the specified value or more 10 consecutive times.
010-333 Fuser NC sensor detected a temperature that is the specified value or more 10 consecutive times.

Initial Actions

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

• Remove the fuser. Check whether foreign substances or paper is wound around the heat roll.
• Ensure J416 on the drive PWB is securely connected.


Perform the steps that follow:

1. Install new components as necessary:

• LVPS, PL 1.10 Item 3.
• Fuser, PL 10.05 Item 2.
• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.

2. To clear this fault, first remove the cause, then reset the value of NVM location 744-002 (Error Detection Flag) to 0. Switch off, then switch on the machine, GP 10.

NOTE: The relationship between the displayed value and the sensor that detected the high temperature error is as follows:

• 0: Normal.
• 1: High temperature error of heat roll nc sensor.
• 2: High temperature error of heat roll thermistor.
• 3: Abnormal temperature increase of heat roll NC sensor, heat roll thermistor.
• 4: Hardware high temperature error of heat roll thermistor.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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