How to Fix 091-328 to 091-331 091-921 to 091-929 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

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091-328 to 091-331, 091-921, 091-927 to 091-929 Drum CRUM Communication Error RAP

BSD-ON: BSD 9.1 Xero Life Control (Y, M), BSD 9.2 Xero Life Control (C, K)

091-328 Black Drum cartridge CRUM authentication IC communication error.
091-329 Yellow Drum cartridge CRUM authentication IC communication error.
091-330 Magenta Drum cartridge CRUM authentication IC communication error.
091-331 Cyan Drum cartridge CRUM authentication IC communication error.
091-921 Black Drum cartridge CRUM is not installed in the correct position.
091-927 Yellow Drum cartridge CRUM is not installed in the correct position.
091-928 Magenta Drum cartridge CRUM is not installed in the correct position.
091-929 Cyan Drum cartridge CRUM is not installed in the correct position.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Perform the steps that follow:

1. Switch off, then switch on the machine, GP 10.
2. Remove, then reinstall the drum cartridge.
3. Check the drum cartridge CRUM connector for damage and contamination.
4. Check the wiring between the drum cartridge CRUM and the drive PWB for an open circuit, short circuit or poor contact:

• Check the wiring between the black drum cartridge CRUM, P/J109, and the drive PWB, P/J409.
• Check the wiring between the yellow drum cartridge CRUM, P/J112, and the drive PWB, P/J409.

• Check the wiring between the magenta drum cartridge CRUM, P/J111, and the drive PWB, P/J409.
• Check the wiring between the cyan drum cartridge CRUM, P/J110, and the drive PWB, P/J409.
5. If the fault persists, replace the drum cartridge CRUM (drum chip) or install new components as necessary:

• Black drum cartridge, PL 90.20 Item 5.
• Yellow drum cartridge, PL 90.20 Item 8.
• Magenta drum cartridge, PL 90.20 Item 7.
• Cyan drum cartridge, PL 90.20 Item 6.
• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
• Drum cartridge CRUM: 113R00780, 113R00782.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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