How to Fix 024-928B Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

Posted by Xwk Tech on

024-928B Scratch Sheet Compile RAP

Initial Actions

NOTE: Ensure the correct RAP is performed, refer to the 024-928 Scratch Sheet Compile Entry RAP.

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Ensure that the eject cover, PL 13.25 Item 1 is closed.


1. Check the specification of the paper, refer to GP 15 Paper and Media Size Specifications. The paper is within specification. If YES, go to 3. If NO, go to 2.

2. Load new paper that is in specification.

3. Check the condition of the paper. The paper is in good condition. If YES, go to 5. If NO, go to 4.

4. Load new paper that is in specification.

5. Check all connectors on the finisher PWB. The connectors are connected correctly. If YES, go to 7. If NO, go to 6.

6. Connect the connectors.

7. Switch off, then switch on the machine, GP 10. Open, then close the eject cover. If the fault persists, install a new finisher PWB, PL 13.45 Item 2.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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