How to Fix 018-747 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
Posted by Xwk Tech on
018-747 Server Not Found in SMB RAP
018-747 Unable to find the SMB server during SMB scan.
Procedure
Advise the customer to:
1. Check the Communication Environment:
Check that network communication between the transfer destination SMB server and this machine is available, by the performing the steps that follow:
a. Network cable connection.
b. If the transfer destination address is specified using IP Address, check whether the IP address is correct.
c. Check with the System Administrator on whether the SMB related ports (*1) are blocked (whether there are blocked ports at the transfer destination server, between the MFD and the server, etc.)
2. Check the SMB Server:
Check the network settings that follow to check if the computer operates as an SMB
server:
a. Whether the SMB related ports (*1) are blocked by software, such as anti-virus or a firewall, on the server.
3. Check the Resolution Server Name:
Check the network settings that follows to check if the computer operates as an SMB server:
a. For communication that goes beyond the subnet and the server name is 15 characters or shorter, check the WINS server settings and check whether the server name address can be resolved correctly.
4. If there is no problem, login to the SMB server from another PC using the same user name and check whether a file can be written to the same storage destination on that SMB server. If write is possible, try to perform the same operation again from the machine.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
018-747 Unable to find the SMB server during SMB scan.
Procedure
Advise the customer to:
1. Check the Communication Environment:
Check that network communication between the transfer destination SMB server and this machine is available, by the performing the steps that follow:
a. Network cable connection.
b. If the transfer destination address is specified using IP Address, check whether the IP address is correct.
c. Check with the System Administrator on whether the SMB related ports (*1) are blocked (whether there are blocked ports at the transfer destination server, between the MFD and the server, etc.)
2. Check the SMB Server:
Check the network settings that follow to check if the computer operates as an SMB
server:
a. Whether the SMB related ports (*1) are blocked by software, such as anti-virus or a firewall, on the server.
3. Check the Resolution Server Name:
Check the network settings that follows to check if the computer operates as an SMB server:
a. For communication that goes beyond the subnet and the server name is 15 characters or shorter, check the WINS server settings and check whether the server name address can be resolved correctly.
4. If there is no problem, login to the SMB server from another PC using the same user name and check whether a file can be written to the same storage destination on that SMB server. If write is possible, try to perform the same operation again from the machine.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782