How to Fix 018-728 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

Posted by Xwk Tech on

018-728 Kerberos Attestation Protocol Error 72 RAP

018-728 The Kerbeors server KDC certificate is incorrect (the root CA certificate is not registered with the machine; the KDC certificate has expired; or the KDC certificate address is different from that written on the certificate.)

Procedure

Advise the customer to:

1. Check if the root CA certificate of KDC certificate is registered with the machine. If not, register the root CA certificate.
2. If the KDC certificate has expired, renew the Kerbeors server KDC certificate
3. Check that the Kerberos server address set on the machine is the same as that written on the Kerbeors server KDC certificate. If they are different, change the Kerbeors server address set on the machine, or check the Kerbeors server KDC certificate. In this case, there is a possibility of a wrong setting or Kerbeors server impersonation.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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