How to Fix 018-500 to 018-508 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
Posted by Xwk Tech on
018-500, 501, 503, 504, 506, 507, 508 CA Server Error RAP
018-500 The SSL server that is necessary for CA could not start because there was no server certificate or private key at an attempt to start the machine.
018-501 The machine could not connect to the CA server when trying to do CA authentication. The machine has failed in communication.
018-503 The machine received a message from the CA server and was waiting for a JRM/UI judgment, but received no response in time.
018-504 During communication between the machine and the CA server for authentication, a mismatch in Session ID between both has occurred.
018-506 During communication between the machine and the CA server, a mismatch in Field ID between both has occurred.
018-507 The CA authentication server requested an entry of user info, and the server determined that the entered info was different.
018-508 In process of CA authentication, the machine has received a server exception message from the CA authentication server.
Procedure
Advise the customer to:
1. Enter the correct user name and password.
2. Make the IOT and the controller the same in agreement info.
3. Check the address of the CA server, or recheck the connection to the network.
4. Retry the authentication operation.
5. Set up the server certificate, or set the CA function to off.
6. Check the status of the CA server. Reboot it if necessary.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
018-500 The SSL server that is necessary for CA could not start because there was no server certificate or private key at an attempt to start the machine.
018-501 The machine could not connect to the CA server when trying to do CA authentication. The machine has failed in communication.
018-503 The machine received a message from the CA server and was waiting for a JRM/UI judgment, but received no response in time.
018-504 During communication between the machine and the CA server for authentication, a mismatch in Session ID between both has occurred.
018-506 During communication between the machine and the CA server, a mismatch in Field ID between both has occurred.
018-507 The CA authentication server requested an entry of user info, and the server determined that the entered info was different.
018-508 In process of CA authentication, the machine has received a server exception message from the CA authentication server.
Procedure
Advise the customer to:
1. Enter the correct user name and password.
2. Make the IOT and the controller the same in agreement info.
3. Check the address of the CA server, or recheck the connection to the network.
4. Retry the authentication operation.
5. Set up the server certificate, or set the CA function to off.
6. Check the status of the CA server. Reboot it if necessary.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782