How to Fix 017-728 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

Posted by Xwk Tech on

017-728 Scan Job Flow Document Fail RAP

017-728 MS Word or MS Excel is specified as the output format in the instructions, but the target document for processing does not possess the conditions required for format processing.


Perform the steps that follow:

1. Advise the customer to:

a. Change output format to other than MS Word, MS Excel.
b. Start Job Flow Service after satisfying all conditions below:

• The document for processing is a scan document.
• The document for processing is full color.
• Size of the document for processing is 50x50mm or more, 297x432mm or less.
• Color space of the document for processing is standard color space.
• Resolution of the document for processing is 300dpi.
• Magnification of the of the document for processing is 100%.

2. If the fault persists, reload the software, GP 4.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

Share this post

← Older Post Newer Post →

Leave a comment