How to Fix 016-717 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

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016-717 Fax Send Result Not Found RAP

016-717 The fax or internet fax send result information is not saved in the controller.


WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Perform the steps that follow:

1. Advise the customer to:

a. Split any internet fax documents that would exceed 2GB in document storage size into several jobs and control the usage amount of memory.
b. If there is a large amount of scan or internet fax documents being processed, wait until the other jobs are completed before performing additional jobs.

2. Reload the software, GP 4.
3. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
4. Initialise the hard disk. Refer to dC355 Image Disk Diagnostics.
5. Install a new hard disk, PL 3.10 Item 2.
6. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782

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