How to Fix 012-295 012-296 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
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012-295, 012-296 Stapler Move Position Sensor Fail RAP
BSD-ON: BSD 13.11 Office Finisher LX Staple Positioning
012-295 occurs when:
• After the stapler started moving to the staple position, the stapler move position sensor did not turn on within 2 seconds.
• After the stapler completed moving to the staple position, the stapler move position sensor did not turn on.
012-296 occurs when:
• After the stapler started moving to the staple position and the staple move sensor turned off, the staple move sensor did not turn off within 500ms.
• After the staple position had been fixed, the staple move sensor turned off.
• After the staple move sensor actuated when paper passed through the dual staple 1 position while moving to the rear staple position, the staple move sensor did not deactuate within 500ms.
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
Check the stapler, base frame and rail, PL 13.20 for freedom of movement.
Procedure
1. Enter dC330 code 012-241. Manually move the stapler from the home position to the staple position and back to actuate the stapler move position sensor, PL 13.20 Item 8. The display changes. If YES, go to 9. If NO, go to 2.
2. Check the wiring between J8885 pin 2 on the stapler move position sensor and P/J8981 pin 2 on the finisher PWB for an open or short circuit, or loose or damaged connectors. The wiring is good. If YES, go to 4. If NO, go to 3.
3. Reconnect or repair as necessary.
4. Measure the voltage between P/J8981 pins 3 and 1 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 6. If NO, go to 5.
5. Install a new finisher PWB, PL 13.45 Item 2.
6. Measure the voltage between P/J8981 pin 2 on the finisher PWB and ground. Manually move the stapler from the home position to the staple position and back. The voltage changes. If YES, go to 7. If NO, go to 7.
7. Install a new stapler move position sensor, PL 13.20 Item 8.
8. Install a new finisher PWB, PL 13.45 Item 2.
9. Enter dC330 code 012-045 and 012-042 alternately. The stapler move motor runs. If YES, go to 13. If NO, go to 10.
10. Check the wiring between P/J8981 pins 13 to 16 on the finisher PWB and P/J8888 on the stapler move motor for an open or short circuit, or loose or damaged connectors. The wiring is good. If YES, go to 12. If NO, go to 11.
11. Reconnect or repair as necessary.
12. Install a new staple move motor, PL 13.20 Item 20. If the fault persists, install a new finisher PWB, PL 13.45 Item 2.
13. Check for an intermittent connection. If the check is good, install a new stapler assembly, PL 13.20 Item 4. If the fault persists, install a new finisher PWB, PL 13.45 Item 2.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
BSD-ON: BSD 13.11 Office Finisher LX Staple Positioning
012-295 occurs when:
• After the stapler started moving to the staple position, the stapler move position sensor did not turn on within 2 seconds.
• After the stapler completed moving to the staple position, the stapler move position sensor did not turn on.
012-296 occurs when:
• After the stapler started moving to the staple position and the staple move sensor turned off, the staple move sensor did not turn off within 500ms.
• After the staple position had been fixed, the staple move sensor turned off.
• After the staple move sensor actuated when paper passed through the dual staple 1 position while moving to the rear staple position, the staple move sensor did not deactuate within 500ms.
Initial Actions
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
Check the stapler, base frame and rail, PL 13.20 for freedom of movement.
Procedure
1. Enter dC330 code 012-241. Manually move the stapler from the home position to the staple position and back to actuate the stapler move position sensor, PL 13.20 Item 8. The display changes. If YES, go to 9. If NO, go to 2.
2. Check the wiring between J8885 pin 2 on the stapler move position sensor and P/J8981 pin 2 on the finisher PWB for an open or short circuit, or loose or damaged connectors. The wiring is good. If YES, go to 4. If NO, go to 3.
3. Reconnect or repair as necessary.
4. Measure the voltage between P/J8981 pins 3 and 1 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 6. If NO, go to 5.
5. Install a new finisher PWB, PL 13.45 Item 2.
6. Measure the voltage between P/J8981 pin 2 on the finisher PWB and ground. Manually move the stapler from the home position to the staple position and back. The voltage changes. If YES, go to 7. If NO, go to 7.
7. Install a new stapler move position sensor, PL 13.20 Item 8.
8. Install a new finisher PWB, PL 13.45 Item 2.
9. Enter dC330 code 012-045 and 012-042 alternately. The stapler move motor runs. If YES, go to 13. If NO, go to 10.
10. Check the wiring between P/J8981 pins 13 to 16 on the finisher PWB and P/J8888 on the stapler move motor for an open or short circuit, or loose or damaged connectors. The wiring is good. If YES, go to 12. If NO, go to 11.
11. Reconnect or repair as necessary.
12. Install a new staple move motor, PL 13.20 Item 20. If the fault persists, install a new finisher PWB, PL 13.45 Item 2.
13. Check for an intermittent connection. If the check is good, install a new stapler assembly, PL 13.20 Item 4. If the fault persists, install a new finisher PWB, PL 13.45 Item 2.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782