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016-455, 016-456 SNTP Time Out RAP016-455 There is no response from the SNTP server within the specified time (60sec).016-456 A standard time synchronized source message and an asynchronous message was received from the SNTP server.ProcedurePerform the steps that follow:1. Advise the customer to:a. Check the time on the machine, if the time on the machine is incorrect, manually set the time.b. Check that the SNTP server address is set correctly in the device.2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective...

PurposeTo set the machine’s date and time.ProcedurePerform the steps that follow:1. Enter Customer Administration Tools, GP 23.2. Touch Device.3. Touch General.4. Touch Date & Time.5. Again, touch Date & Time.6. Correctly set the date and time. Touch OK.7. Log out of Customer Administration Tools.**This procedure is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.Toner Chip (For North America and West Europe Region):• 106R03741 106R03744 106R03743 106R03742• 106R03757 106R03760 106R03759 106R03758• 106R03737 106R03740 106R03739 106R03738Toner Chip (For South...

016A Scan to Network Error Entry RAPUse this RAP when the customer reports network failures. e.g. cannot connect to the scan server when using the FTP or SMB protocols or when a folder on the scan server cannot be opened.Initial ActionsConsult with your manager before troubleshooting the customer’s network, as the policy varies according to region. Also consult with the customer’s IT personnel or System Administrator.ProcedureNOTE: Network errors can be complex to diagnose and resolve. Actions are limited to checking for fundamental faults and to collect system information, before contacting 2nd level support.NOTE: If it is possible to log in...

016-453, 016-454 Dynamic DNS - IPv6 NG RAP016-453 Failed to update of the IPv6 address and host name to the DNS server.016-454 Dynamic DNS - dynamic update failed.ProcedurePerform the steps that follow:1. Advise the customer to:a. Check that DNS server address is set correctly in the device.b. Check with the System Administrator whether the DNS server settings that allow dynamic DNS using IPv6 address have been set.2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested...

016-450 SMB Host Name Duplicated RAP016-450 A PC of the same host name exists on the network.ProcedureAdvise the customer to:1. Check whether the device host name setting of the same host name is the same as another device. If the setting is duplicated, change the host name of the device or duplicate device.2. If a duplicated setting is not confirmed, change the device host name.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.Toner Chip...