Articles

018-763 Character Convert Error in SMB RAP018-763 The character code conversion process in the multifunction machine has failed during the scanner (scan to PC) SMB transfer.ProcedureAdvise the customer to:1. Check whether the server name, shared name, path name, etc. contains machine-dependent characters such as (special symbol), (number symbol), IV (roman numeral), and etc.2. If it contains any machine-dependent characters, edit it so that the name no longer contain any and operate.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM) for Xerox...

018-762 Server Response Timeout in SMB RAP018-762 The response from the storage destination PC has taken a long time and caused a timeout during scanner (scan to PC) SMB transfer.ProcedureAdvise the customer to:1. Check whether an anti-virus software is operating at the storage destination PC. If operating, reduce the number of document copies to make the transmission file smaller.2. Check that there is no cable unplugged or any issues with the router or the hub in the network route.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in...

018-761 Out of Server Memory in SMB RAP018-761 The memory at the storage destination PC was detected to have ran out during scanner (scan to PC) SMB transfer.ProcedureAdvise the customer to:1. Check whether the usage condition at the storage destination PC has caused all the memory to be used.2. Terminate the applications that are currently not in use.3. Check the memory usage status and perform upgrades to increase the memory.4. Reboot the server.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM)...

018-760 DFS Link Error in SMB RAP018-760 The specified storage location gets linked to other shared folder during scanner (scan to PC) SMB transfer as it is set to Distributed File System (DFS).ProcedureAdvise the customer to check the settings of the distributed file system (DFS) with the system administrator.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.Toner Chip (For North America and West Europe Region):• 106R03741 106R03744 106R03743 106R03742• 106R03757 106R03760 106R03759 106R03758• 106R03737...

018-758, 018-759 Picture Preservation or File Name Error RAP018-758 SMB Scan image storage location or file name error.018-759 SMB Scan image storage location or file name error.ProcedureAdvise the customer to:1. Check whether the storage location is correct.2. Check whether the specified file name is one that can be created on the SMB server.3. Check whether the storage destination or file name of the scan image that is set at the main unit contains restricted characters.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum...