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021-502, 503, 504 Couldn’t Resolve Proxy Name RAP021-502 Proxy server address resolution error.021-503 Server address resolution error.021-504 Server connection error.ProcedureAdvise the customer to:1. Check the connection of the LAN cable.2. Check the DNS server address settings.3. Check the default gateway settings.4. Check the subnet mask settings.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.Toner Chip (For North America and West Europe Region):• 106R03741 106R03744 106R03743 106R03742• 106R03757 106R03760 106R03759 106R03758• 106R03737 106R03740 106R03739 106R03738Toner...

021-501 Invalid URL Detected RAP021-501 The server URL is grammatically incorrect.ProcedurePerform the steps that follow:1. Switch off, then switch on the machine, GP 10.2. Advise the customer to check the URL of the EP server.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.Toner Chip (For North America and West Europe Region):• 106R03741 106R03744 106R03743 106R03742• 106R03757 106R03760 106R03759 106R03758• 106R03737 106R03740 106R03739 106R03738Toner Chip (For South America and East Europe Region):• 106R03749 106R03752 106R03751...

021-500 EP Accessory Job Exclusion RAP021-500 When the fax send billing function is enabled, the errors that follow occurred:• There was an attempt to start up a job for accessory billing in the middle of a fax send job operation.• There was an attempt to start up a Fax send Job in the middle of a Job for accessory billing operation. This fault is not detected when the fax send billing function is disabled.ProcedureAdvise the customer to wait for the current running job to complete, and then restart the job.**This RAP is from Xerox Service Manual. All brand names and...

021-401 USB IC Card Reader Connection Error RAP021-401 USB IC card reader connection status is incorrect.ProcedureWARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.Perform the steps that follow:1. Switch off, then switch on the machine, GP 10.2. Advise the customer to disconnect the USB IC card reader that caused this error to occur from the USB connector.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective...

021-361 EP Accessory Type Configuration Error RAP021-361 EP accessory type setting error.ProcedureWARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.Perform the steps that follow:1. Enter dC131. Ensure NVM value 850-007 is set correctly.2. If the fault persists, perform the 016-357 Controller EP Communication Fail RAP.**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**You may be also interested in below toner and drum chip...